Qualtrics XM logo representing enterprise experience management for customer, employee, brand, and product insights.

SAP SuccessFactors Human Experience Management Powered by Qualtrics

With Rolling Arrays, Southeast Asia’s first accredited Qualtrics reseller and delivery partner

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Professional using Qualtrics XM tools for data visualization, cloud analytics, and workflow insights in enterprise experience management.

AlignXM

The Align phase establishes the strategic foundation for your XM programme.

  • Interview Key Stakeholders in the organization
  • Craft EXM Strategy
  • Agree on Survey Themes & Cadence

AutomateXM

The Automate phase operationalises your experience management at scale.

  • Curate Surveys
  • Launch and Manage Surveys
  • Implement and Maintain Qualtrics

AdoptXM

The Adopt phase drives sustained action and continuous programme improvement.

  • Collate Results & Debrief stakeholders
  • Conduct Focus Groups
  • Craft Action Plans
  • Refine XM Strategy

Leverage our deep HR expertise across the full suite of Qualtrics experience management solutions

Qualtrics CustomerXM logo, featuring four turquoise rounded shapes forming a stylized "C" on the left, and the text "Qualtrics CustomerXM™" in bold black font on the right.

Multifold Delight Across Your Customer Experience Journey.

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With Qualtrics CustomerXM, you get the power of the ultimate listening engine, predictive intelligence and analytics, and full closed-loop actioning capabilities, so you can acquire a comprehensive picture of your customers’ experiences and take the accurate actions that deliver meaningful impact.
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Qualtrics EmployeeXM logo, showing four blue rounded shapes forming a stylized "E" on the left, and the text "Qualtrics EmployeeXM™" in bold black font on the right.

Improve employee engagement, strengthen experiences, and embed a culture of listening.

Explore EmployeeXM…

Leverage Employee XM to track employee experiences and record feedback for necessary enhancement measures for better talent planning, productivity, and creativity.

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Rolling Arrays Qualtrics XM Services logo representing experience management solutions for HR transformation and employee engagement.

Turn your brand into an experience that the world shares.

Explore BrandXM …

Shift into a dynamic universe of brand experiences to build unwavering loyalty and grow sales, with Brand XM for holistic brand views, capturing trends, and decisions that make lasting impressions.

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Abstract blue HR tech icon representing payroll experience management and employee engagement analytics powered by Qualtrics XM services.

Enhance end-end experiences across the product lifecycle.

Explore ProductXM …

Bring more power into your product development with Product XM. Find and fix dysfunctional experiences in the development cycle and accelerate GTMs with certainty for products that resonate.

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Qualtrics Design XM framework by Rolling Arrays: Align, Automate, and Adopt to design effective experience management programs.

Advanced market research prowess in one single platform.

Explore DesignXM …

Bring breakthrough experiences in market research as DesignXM brings together user feedback, complex research methodology, and analytics in one place, with tools to create experiences that fuel innovative products.

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Qualtrics CoreXM logo, featuring four black rounded squares forming a symmetrical pattern on the left and the text "Qualtrics CoreXM™" in bold black font on the right

A single system of action for experience management, with customer insights at the core.

Explore CoreXM …

Begin Experience Management by laying the proper foundations on customer insights. Core XM converges everything from customer analytics to market segmentation, resolving poor experiences across the organization.

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Why Rolling Arrays Is the Right Partner to Implement Qualtrics Experience Management Solutions

Business leader presenting SAP SuccessFactors analytics dashboard with revenue, expenses, and profit metrics in a modern enterprise setting.
Qualtrics services – stakeholder consultation and feedback discussions.

Access a dedicated ecosystem of XM consulting and technical resources

Qualtrics services – cost optimization and ROI from experience management.

Maximise the ROI
of your investment

Qualtrics services – rating, surveys, and experience evaluation

Unlock the full feature set of the Qualtrics platform

Learn More About Our Qualtrics Partnership

Start Your Qualtrics XM Journey With Rolling Arrays

Frequently Asked Questions

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How does Rolling Arrays excel in SuccessFactors Human Experience Management?

Rolling Arrays has over a decade of experience delivering SAP SuccessFactors-led HR Transformation projects. Our approach is built on three strategic pillars, AlignXM, AutomateXM, and AdoptXM, ensuring seamless integration of Qualtrics XM services with SAP SuccessFactors.

This holistic methodology covers every facet of the employee lifecycle, from talent management to workplace experiences and HRIS implementation.

What makes Rolling Arrays the Right Partner to Implement Qualtrics XM Services?

Rolling Arrays is Southeast Asia’s first accredited Qualtrics reseller and delivery partner. Our track record includes more than 20 industry honours, including the SAP SuccessFactors Best Partner Award.

This recognition reflects our commitment to excellence and our ability to help organizations optimize their experience management journey.

How does Rolling Arrays simplify Experience Management for organizations?

Rolling Arrays makes Experience Management straightforward through the AlignXM, AutomateXM, and AdoptXM framework. This includes in-depth stakeholder interviews, EXM strategy development, and survey design.

Our extensive HR expertise enables us to deliver a customised Qualtrics experience management solution tailored to each organisation’s specific needs.

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What Qualtrics CustomerXM capabilities does Rolling Arrays provide?

Rolling Arrays delivers Qualtrics CustomerXM with closed-loop actioning, advanced analytics, and a best-in-class listening engine.

This gives organisations a 360-degree view of customer experiences, enabling accurate actions that meet expectations and drive meaningful impact across the customer journey.

How does Rolling Arrays improve employee engagement through Qualtrics EmployeeXM?

Rolling Arrays uses Qualtrics EmployeeXM to go beyond tracking — gathering feedback and driving the improvement actions that build a genuine culture of engagement.

This covers talent planning, productivity improvement, and fostering a more innovative workplace, recognising that a successful business is built on its people.

How does Rolling Arrays enhance brand experiences with Qualtrics BrandXM?

Rolling Arrays’ Qualtrics BrandXM services deliver comprehensive brand insights, trend identification, and lasting impression building — driving sales growth and customer loyalty.

Our custom BrandXM solutions help organisations transform their brand into a consistent global experience.

How does Rolling Arrays enhance product lifecycle experiences with Qualtrics ProductXM?

Rolling Arrays uses Qualtrics ProductXM to identify and resolve unsatisfactory experiences within the product development process, accelerating go-to-market plans with greater confidence.

Our expertise helps organisations improve end-to-end experiences across the full product lifecycle.

How does Rolling Arrays use AlignXM to streamline SuccessFactors Human Experience Management?

AlignXM is Rolling Arrays’ strategic framework for seamless SAP SuccessFactors Human Experience Management, covering three core steps:

  • Key Stakeholder Interviews: In-depth interviews to understand organisational nuances and priorities.
  • EXM Strategy Development: A tailored Experience Management strategy aligned with your business goals.
  • Survey Themes & Cadence: Agreed survey themes and a cadence designed for continuous improvement.

AlignXM ensures your human experience management programme is both efficient and strategically aligned.

What differentiates Rolling Arrays as a partner for SAP SuccessFactors Qualtrics XM Services?

Rolling Arrays brings two core differentiators to SAP SuccessFactors Qualtrics XM implementation:

  • Deep HR Expertise: Over a decade of HR transformation experience, deploying Qualtrics solutions tailored to each organisation’s needs.
  • Accredited Reseller: Southeast Asia’s first accredited Qualtrics reseller and delivery partner, bringing verified credibility to every engagement.

Request a demo to see the impact of Qualtrics XM services firsthand

How does Rolling Arrays help organisations maximise the Qualtrics platform?

Rolling Arrays helps organisations get full value from the Qualtrics platform across all XM product lines:

  • Qualtrics CustomerXM: A 360-degree view of customer experiences through advanced listening, predictive intelligence, and analytics.
  • Qualtrics EmployeeXM: Feedback-driven engagement that builds a culture of productivity, innovation, and talent development.
  • Qualtrics BrandXM: Holistic brand insights and trend tracking that build loyalty and drive sales.
  • Qualtrics ProductXM: End-to-end product lifecycle experience management, identifying and resolving dysfunctional experiences reliably.
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