SAP SuccessFactors (SF) Services

SAP SF Application Management Services (AMS)

Driving SAP SF Adoption Proactively to Increase ROI

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Robust SAP SuccessFactors Support Continuum

Day To Day Management To Make The Most Out Of SF

Successful implementation of SAP SuccessFactors still leaves questions during daily solution usage. How to drive adoption without needing to build an internal team? Is support always reactive? Is there a partner who’s more than just a ‘Help Desk’? Benefit from proactive and robust SAP SF application management support services in real-time. Our experts help improve SAP SuccessFactors experience, assisting with maintenance, release management, and more – backed by a capable AMS Platform. Let us proactively suggest system enhancements that address staff concerns, improve user experience, and increase user adoption. We can be your trusted SAP SuccessFactors Implementation support services partner.

Value Delivered

SAP SuccessFactors Maintenance – The Extra Mile Effort We Take

We redefine reactive SAP SuccessFactors support ecosystems to a proactive environment of change management – driven by consultant and platform expertise.


  • System Identifies trends
  • Determines cause with analysis
  • Propose solutions


  • Track login statistics
  • User feedback surveys
  • Help Ticket flow & type management


  • Targeted user training & communications
  • Implement config
  • Implement new features

What our customers say about our SAP SuccessFactors Support Services (AMS)

Differentiating Features

Enabled With Rolling Arrays AMS Support Model

SAP SuccessFactors Post-implementation Support – More than Just Managing Help Tickets

Uncover What Sets Us Apart!


What is SAP SuccessFactors AMS, and how does it benefit organizations?

SAP SuccessFactors AMS is a comprehensive suite of services designed to ensure the seamless post-integration support of your SuccessFactors solution. By providing proactive application management, encouraging user acceptance, and optimizing the Return on Investment (ROI) for your HR Tech deployment, it goes above and beyond standard support.

SAP SuccessFactors AMS not only addresses reactive issues but also takes a proactive stance in managing your HR Tech ecosystem. It includes constant support, system upgrades, and planned actions to keep getting better and to match your company’s objectives.

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How do Rolling Arrays offer SAP SuccessFactors-specific Application Management Services?

At Rolling Arrays, we are experts at offering customized SAP SuccessFactors support. We provide the following application management services SAP success factor:

  • Proactive System Assessment: Identifying trends, analyzing causes, and proposing effective solutions to enhance system performance.
  • Real-time Tracking: Monitoring login statistics, conducting user feedback surveys, and managing help ticket flow efficiently.
  • Strategic Execution: Offering targeted user training, implementing configuration optimizations, and incorporating new features for continuous improvement.

Our specialized services extend beyond traditional support by actively identifying areas for improvement, continuously optimizing configurations, and ensuring your SuccessFactors system evolves with the dynamic needs of your organization.

What distinguishes SAP SuccessFactors Application Management Services from traditional support?

While traditional support models often react to issues, AMS takes a proactive approach. The support ecosystem is redefined by Rolling Arrays, which provides:

  • Value-Driven Maintenance: Going above and beyond to guarantee that your SAP SuccessFactors are continually improved as well as maintained.
  • Customer-Centric Feedback: Our support model prioritizes customer feedback, ensuring our services align with the evolving needs of our clients.

Traditional support may resolve immediate issues, but SAP SuccessFactors AMS adds value by anticipating future challenges, proactively enhancing system performance, and aligning support services with the unique requirements of each customer.

How does Rolling Arrays ensure the success of SAP SuccessFactors implementations?

Our success in SAP SuccessFactors implementation support services revolves around the following:

  • Deep Consulting Edge: Combining extensive SAP module expertise with a grasp of the HR Technology environment to ensure effective deployments.
  • Change Management Expertise: Adding value during and after implementation to drive awareness, support adoption, and configure new features.

Our deep consulting edge involves a thorough understanding of both SAP modules and the broader HR Tech landscape, ensuring successful implementations that align seamlessly with your organization’s objectives.

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Why should organizations choose Rolling Arrays for SAP SuccessFactors Application Management Services?

Rolling Arrays stands out in the industry due to:

        Unmatched expertise: With more than 12 years of experience in HR technology, we can improve your SAP SuccessFactors journey with our depth of knowledge.

        Awards and Recognition: Having received 20+ awards, including the SAP SuccessFactors Best Partner Award, we are consistently recognized for our excellence.

Choosing Rolling Arrays means partnering with a seasoned expert in HR Tech backed by numerous industry awards. We are the perfect option for businesses looking for a dependable and cutting-edge SAP SuccessFactors AMS supplier because of our experience and track record.

How does Rolling Arrays augment SAP SuccessFactors Support with Resource Augmentation?

Our comprehensive Resource Augmentation services provide a bench strength of SuccessFactors professionals. With a consultative approach and extensive system understanding, we offer flexible resourcing for as long as you need it.

Resource Augmentation at Rolling Arrays ensures a dynamic and skilled team is at your disposal, ready to address specific SuccessFactors needs, whether short-term or for an extended period. Our professionals work in unison with your team to improve your HR Tech skills as a whole.

What specific modules does Rolling Arrays cover under SAP SuccessFactors AMS?

All of the SAP SuccessFactors modules, including but not limited to Employee Central, Performance & Goals, Learning, and Compensation, are covered by Rolling Arrays. Our all-inclusive AMS services provide a thorough approach to support.

How does Rolling Arrays tailor its SAP SuccessFactors AMS services to the unique needs of each client?

At Rolling Arrays, customization is key. We are aware that every company has different needs. Our AMS services are designed to satisfy the unique requirements, difficulties, and objectives of every customer, guaranteeing a successful and individualized support encounter.

Can Rolling Arrays integrate additional features and enhancements into an existing SAP SuccessFactors system?

Absolutely. Our AMS services go beyond routine support. We actively recommend and carry out system improvements, additions, and optimizations to make sure your SAP SuccessFactors system adapts to the changing needs of your company.

How do Rolling Arrays ensure the continuity and optimization of SAP SuccessFactors through its Application Management Services (AMS)?

  • Detailed Answer: At Rolling Arrays, our Application Management Services (AMS) for SAP SuccessFactors extend far beyond traditional support. Our primary concern is guaranteeing the continuous improvement, functionality, and continuity of your HR Technology environment. Here’s how we make this happen:
  • Continuous Monitoring: Your SAP SuccessFactors system is continuously monitored by our AMS in real-time. We monitor system health, user activity, and key performance indicators closely in order to spot possible problems before they affect your business.
  • Proactive Issue Resolution: Rather than waiting for issues to arise, our AMS team takes a proactive approach to address potential challenges. In order to guarantee a smooth and continuous user experience, we regularly undertake evaluations to spot trends, examine underlying issues, and offer workable remedies.
  • Strategic Enhancements: We actively look for ways to make your SAP SuccessFactors system better than merely maintaining it. Our AMS services encompass the systematic execution of system improvements, configuration enhancements, and new feature integrations to maintain your HR Tech environment in line with industry best practices and your company objectives.
  • User-Centric Support: Our AMS services put the user experience first since we recognize that user adoption is the key to the success of any HR Tech solution. We gather input, provide focused user training sessions, and explain system updates efficiently in order to customize our support services to your workforce’s changing needs.
  • Release Management: Our AMS team makes sure that your SAP SuccessFactors system is up to date with the most recent releases and changes because the HR Tech environment is always changing. We effectively oversee the release cycle, adding new features and functions to maintain your system at the cutting edge of development.

Choose Rolling Arrays as your dedicated partner for SAP SuccessFactors AMS. For enterprises looking for a revolutionary HR Tech experience, we are the best option because of our proactive approach, industry recognition, and dedication to client satisfaction.

Ready to optimize your SAP SuccessFactors journey? Contact Rolling Arrays today for best-in-class Application Management Services and take a step towards unlocking the full potential of your HR Tech investment.

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