AI-Enabled Expense Management Solution for Enterprises​

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Reimburse Highlight

Reimburse is an AI enabled software build on SAP Cloud Platform for SAP SuccessFactors customers to streamline end to end expense and travel process and eliminate duplicate and non-compliant expense approvals.



  • Dedicated Mobile App
  • OCR (Image/​Receipt Reader)​
  • Travel Advance
  • Travel Authorization & Requests​


  • Audit Trials
  • Duplicate Receipt Detection
  • Policy Inspector
  • Real-time Data & Reports​
  • Integrated with​ Finance Systems​


  • Dynamic ​Rule Engine​
  • Multi Country​ & Org Setup
  • Custom Approval Workflow


  • Pre-integrated with SAP SuccessFactors Employee Central (EC)​
  • Cloud Solution (SAAS) deployed on SAP Cloud Platform​
  • Single sign-on (SSO) with SAP SuccessFactors​
  • Published on SAP Store
  • SAP Certified

Concur vs Reimburse

Expense management options for SAP SuccessFactors

Features Reimburse Concur
Integration with SAP SuccessFactors Reimburse's data structure is built for Employee Central, the core HR module in SF, hence no external integration is required Concur and SAP SuccessFactors are two systems that require initial setup for external system integration and ongoing maintenance to maintain data flow
System Implementation Any SF Partner with EC capabilities can sell and implement - all configuration screens are similar to those in the EC module, so no additional training is required for EC consultants to implement Reimburse Dependency on a separate Concur consultant team for implementation
Sales Cycle Shorter as eClaims is a requirement that many HR teams need to manage, which means Reimburse can be bundled together with SF Longer as there is dependency on separate Concur team to run sales cycle in parallel with SuccessFactors sales cycle
Sales Quota 3.2 * 15% = 48% of ACV as per latest SAP rules on partner apps 0%
Pricing Typically much more affordable as licenses are based solely on number of users, not number of expense reports. Lower in cost. Free implementation charge. Pricing for Concur is based on an individual user's expense report volume which can add up
Important Features Comparison
Expense Claim Yes Yes
Travel Request Travel managers can use Reimburse to manage travel claims, including support for advance disbursements and per diem structures Travel managers retain control while also granting employees their freedom.
Receipt Management OCR technology eliminates the need for manual data entry and automates all processes of receipt capture and management in a central repository. The expense reporting process can be streamlined and made more efficient by capturing spending data from a variety of sources, using that data to inform budgetary planning and decision-making, and promptly paying out employees for their expenses.
Approval Inbox Yes Yes
Delegation Management Yes No
Petty Cash Management Yes No
Expense & Travel Administration Rules and Permission Yes N/A
Audit & Advanced Reports Generate real-time actionable reports to monitor spending habits and guarantee compliance with built-in audit trails that flag claims violating predetermined policies. benefit from in-depth analysis, reports, and insights into company spending so you can make smarter, faster decisions.
Quick-view and flexibility Reimburse is designed with a mobile-first philosophy, where users can interact with the claims systems including scanning receipts in real-time and have their expenses automatically filled in with optical character recognition (OCR) technology Submit expense reports, manage travel, and approve invoices on the go with the SAP Concur Mobile App.
Integration Capabilities – Pre-integrated with SAP SuccessFactors Complete functional and technical components that are pre-integrated with SAP HR (Successfactors) and SAP Finance systems. Integration with SAP SuccessFactors requires additional measures.


Seamlessly Integrated with SAP SuccessFactors Employee Central (EC)

Traffic Light feature to auto-validate against expense policies

Manage requests, claims, approvals and delegations on the go

Simply scan and save receipts in receipt library and claim at ease

OCR to eliminate the efforts of expense creation by automating receipt capturing, converging and management

Create company-specific request and claims forms with inbuilt validation rules


Tier 1 (200-1000 Employees)

USD 2.25

Basic setup cost USD 10000

4 to 12 weeks

Standard Configuration
Single Sign-on set up with SAP SuccessFactors
Mobile app set up
Standard reports set up

Tier 2 (1000-5000 Employees)


Basic setup cost USD 10000

4 to 12 weeks

Standard Configuration
Single Sign-on set up with SAP SuccessFactors
Mobile app set up
Standard reports set up

Tier 3 (5000+ Employees)

USD 1.5

Basic setup cost USD 10000

4 to 12 weeks

Standard Configuration
Single Sign-on set up with SAP SuccessFactors
Mobile app set up
Standard reports set up

Order Form( To be updated soon)


Feature Compliance


Reimburse -FAQs

How long does it take to implement Reimburse?

Implementation for Reimburse typically takes 4-8 weeks depending on the complexity of the claims
processes of the organization

How much does implementation typically cost?

As part of our GTM strategy, Rolling Arrays committed to waiving implementation fees for all of our

Who will implement these add-ons for customers outside of Singapore and Malaysia?

As these solutions are built specifically for SuccessFactors and are directly integrated via BTP, EC
consultants should be able to implement. Rolling Arrays will step in to assist in the implementation of
these solutions at no additional cost.

Can I access Reimburse through a mobile app?

Yes, Reimburse is built for a mobile-first experience for end users. The native apps are available on
both App Store and Google Play Store.

Is it in the roadmap to make the user experience appear more aligned with SAP SuccessFactors?

Yes. We have updated the UI in the past to fit the previous SuccessFactors UI. Now that there is a
new Reimagined UI, we intend to update to keep up with SuccessFactors, once that rollout is finalized
and stable.

Does the Reimburse solution capture VAT/GST?

Yes, Reimburse can capture and maintain tax values.

Does the Reimburse solution support Cash Advances?

Yes, cash advances (e.g., for overseas trips) can be approved and drawn down from within the

Does the Reimburse solution support different approval workflows based on the amount being approved?

Yes, the solution can route claims differently depending on the amount being approved.

Does it support integration with Finance and Treasury?

Yes! We can pull data from Finance and Treasury to integrate, but permissions to access the APIs
need to be configured in S/4.

Are approved claims paid out through Finance or Payroll?

Either option is available depending on the customer’s needs - we can support both at the same time
as well.

What are the unique selling points of Reimburse when compared with SAP Concur?

Reimburse is a cheaper solution that does 90% of what Concur Expense can provide, excluding the
travel and payment gateway integrations. If these are not needed, typically customers find that
Reimburse is a more fitting solution because it integrates directly with SuccessFactors to access
employee data, and comes at a lower cost still. For a more detailed comparison between Reimburse
and SAP Concur, please refer here.

What is the target market or positioning of this product - Mid-Market or Enterprise? Is it much cheaper than Concur?

Because the solution is priced on a per employee basis, we find that pricing typically clocks in
significantly lower than with Concur. Positioning-wise, we segment this based on customers that
require eClaims (which is most organisations), but do not need the complex travel agency/finance
gateway integrations. From an SAP angle, both Mid-Market and Enterprise are solid spaces to tap on
if a customer meets the profile above.

Are there any prerequisite SuccessFactors modules to implement Reimburse?

No, but if customers do not have EC we will need an employee list so Reimburse can match the
payouts to the right employee. On the finance side, Reimburse can work with any finance system as
long as we are provided the data format used for GL posting, and of course direct integration with S/4
is available.

Does Reimburse have localized language packs (e.g. Vietnamese, Thai)?

Reimburse supports internationalisation as a native feature and any language can be enabled by
uploading a label translation file.

Contractually, will add-ons be signed on SAP paper or Rolling Arrays paper?

RA Add-ons will be signed on SAP Partner papers (Rolling Arrays or the SAP Partner fronting the

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