Skip to main content
View All Case Studies

Central Provident Fund Board (CPF)

By September 12, 2022May 19th, 2023No Comments

Company Overview

The Central Provident Fund Board (CPF Board) is a prominent organization in Singapore, administering a compulsory comprehensive saving and pension plan for working Singaporeans and permanent residents. The CPF Board primarily aims to fund individuals’ retirement, healthcare, and housing needs, ensuring their financial well-being.

Project Scope

Headcount : 5000

Countries : Singapore

Timeline : 16 weeks

Empowering Learning Excellence with Cloud-Based HR Transformation

Solution Overview

Drivers for Change

The CPF Board recognized the need for a transformative change in their learning programs to provide an enhanced learning experience for their users. Key drivers for change included:

  • One-stop Learning Portal: The CPF Board sought to establish a comprehensive learning portal that would consolidate all learning resources, enhancing the overall learning experience for its users. The goal was to provide a centralized platform for administering training programs efficiently.
  • Transition to the Cloud: As the CPF Board operated its learning solutions on SAP ECC on-premise, they aimed to transition their learning needs to the cloud. This shift would enable greater flexibility, scalability, and accessibility for their learning initiatives.

Key SuccessFactors

The success of the CPF Board’s learning transformation project relied on the following key factors:

  • Good Vendor Experience with Multi-Country Implementations: The CPF Board partnered with a vendor who possessed a strong track record in implementing learning solutions across multiple countries. This experience ensured a smooth and efficient implementation process.
  • Integration with Cross-Domain Content Delivery, SAP HCM, and Microsoft SharePoint: The learning portal was designed to seamlessly integrate with cross-domain content delivery systems, SAP HCM (Human Capital Management), and Microsoft SharePoint. This integration facilitated easy access to relevant learning resources and streamlined data exchange, enabling a holistic learning experience.
  • Flexibility in Process Design and Timeline Adjustment: The project team showcased flexibility in process design and timeline adjustments, accommodating additional re-design work as required. This flexibility ensured that the learning portal aligned with the CPF Board’s specific needs and supported their organizational goals.

By addressing the drivers for change and capitalizing on the key success factors, the CPF Board successfully transformed its learning landscape. The implementation of a cloud-based learning portal streamlined the learning experience for users, providing a centralized platform for efficient training program administration. The integration with cross-domain content delivery, SAP HCM, and Microsoft SharePoint enabled seamless access to learning resources. The CPF Board’s commitment to embracing modern technologies and adapting to the evolving learning landscape reinforced its mission to support the financial well-being of Singaporeans and permanent residents.

Leave a Reply

Close Menu